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Cherry 25Th Is CANCELLED.  READ THIS NOW Just days left to claim 40% Refund - yes only 40%!

9/24/2020

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On September 8, 2020 The Cherry Fund announced the cancellation of its 25th Anniversary Benefit Weekend.  They are required to do this and there is important information about your refunds.  They are giving you 40% of your ticket prices back, plus Eventbrite will refund all processing & transaction fees (this is something that Eventbrite is doing for everyone not The Cherry Fund)  BUT HERE IS THE VERY IMPORTANT INFORMATION: You must take action with your tickets and passes by September 30, 2020. If no action is taken, you will be issued a full refund in the form of an Eventbrite credit towards a future event produced by The Cherry Fund.  (Hoping they are still around then) 

Here is what they say you need to do: 

Option 1:
Log into your Eventbrite account, access your ticket(s) or pass(es) that you’ve purchased for our 25th Anniversary benefit weekend and request a monetary refund. Cherry will refund 100% of all processing and transaction fees and 40% of your base price ticket or pass purchased. Please allow 14 business days from the time of the request to see the funds returned to your account associated with the original form of payment used (ie. Debit, VISA, MC, AMEX, Discover).

or 

Option 2:
Log into your Eventbrite account, access your ticket(s) or pass(es) that you’ve purchased for our 25th Anniversary benefit weekend and request a credit.  You will be issued a refund for the full amount you paid in the form of an Eventbrite credit that can only be used towards a future Cherry Fund event.

Now important to note that on July 31, the eventbrite cherry page looked like this: https://web.archive.org/web/20200731101937/https://www.eventbrite.com/e/cherry-fund-25th-anniversary-weekend-tickets-65562678737  the reason that may be important is this lists the refund policy at that time, meaning this new policy was recently posted.

From Eventbrite page it suggests the following:


1.2 Refund Process.

In order to initiate a refund request, Eventbrite instructs Consumers to contact the Organizer directly. If no contact information is listed, Eventbrite instructs the Consumer to use the contact the organizer button on the event page or such other information posted on the event page. Organizer agrees to administer its refund policy in accordance with the terms set forth on the applicable event page and the minimum requirements set forth in Section 1.1 above.

When a Consumer requests a refund and the Organizer does not respond by either refunding or denying the request after five (5) days, Eventbrite may, in its sole discretion, execute the refund on behalf of the Organizer and collect such sums directly from the Organizer.

1.3 Eventbrite Review.

In the event that Organizer fails to (i) honor a refund that a Consumer believes is due under the applicable refund policy and/or the minimum requirements set forth above or (ii) deliver its promise to make good in connection with a credit or other accommodation issued to the Consumer, that Consumer may request that Eventbrite initiate a refund by contacting us. Eventbrite will review the facts and circumstances and determine at its sole discretion whether or not a refund is due in accordance with the applicable refund policy and the minimum requirements set forth above. Eventbrite will endeavor to complete its review within thirty (30) days of being contacted by the Consumer. Consumers should note that if an Organizer has selected a facilitated payment method such as PayPal® for an event, Eventbrite will not have control of the funds and Eventbrite will need the provider of the facilitated payment method to cooperate in order to obtain a refund, which may not happen. All determinations by Eventbrite with respect to these Refund Policy Requirements, including without limitation the orders to be refunded and the size of any refund, shall be final and binding on both Organizer and Consumer.
In general Eventbrite refund policy is described here: ​https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrites-organizer-refund-policy-requirements?lg=en_US
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Frankly I want to know who is holding this non-profit to contracts during a world-wide pandemic!  

I call bullshit on this we have contracts we can't get out of.  Well I'll tell you what - you tell me what vendor will not let you out of your contract because I want to expose them tool  I don't know any entity that has a contract to be executed during this pandemic that has not with due time released an entity from this obligation/  If  this holds true I want to know so we may bring attention to these vendors and demand they release The Cherry Fund a non-profit organization.  

Don't you think The Cherry Fund should have an independent financial auit performed?  Its time. 
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